If the device is not missing parts and <strong>ANY</strong> of the following are true:

• Non-working Face ID, finger print sensor, or other biometric sensors
• Liquid damage
• Does not power on or doesn't power up completely
• Does not activate
• Faulty chip/motherboard such as failed audio chip, non-working sim reader, or device that does not boot properly
• Broken devices with locks on them may be subject to additional deductions
• We do not buy devices that are reported lost or stolen
• The LCD or touch screen do not operate at full functionality
• Note: We don't buy devices that are too damaged to be properly tested.

If your device continues to power up completely and IF ANY of the following are true:

• Cracked front or back glass with fully functional LCD screen
• Battery health is bad, below 80%, or indicates it needs to be serviced in Settings
• Engraved
• Screen separation
• Any non-working components such as camera, speaker, microphones, etc
• Staining/discoloration of metal
• Extreme signs of wear such as scuffs covering a large portion of the body of the device
• Note: The LCD or touch screen must operate at full functionality.
• Note: we don't buy devices that are too damaged to be properly tested.

If <strong>ALL</strong> of the following are true:

• Device is fully functional but has noticeable signs of use such scratching, dents, scuffs, or case markings
• No defects or non-functioning parts
• No chips or cracks in front or back glass
• Above 80 percent battery health with no Service alert in Settings
• All devices must be free of any lock, carrier blacklist, or financial obligations
• No spots, marks, or burn-in image on the LCD
• Devices with metal frames such as iPads must be free of any stains/discoloration

If <strong>ALL</strong> of the following are true:

• Overall good cosmetic condition with no signs of use
• No scratches, flaws, dent, nicks or scuffs
• No chips or cracks in front or back glass
• Fully functional with no operational defects
• All devices must be free of any lock, carrier blacklist, or financial obligations
• No spots, marks, or burn-in image on the LCD
• No staining, discoloration, or marks left from a case
• Looks like new or just came out of the box
• All components must be genuine, particularly for the screen and battery
• Battery health must be at least 90% with no Service alert in Settings

If <strong>ALL</strong> of the following are true:

• Box still factory sealed and wrapped in original factory plastic wrap
• Fully sealed in original retail packaging
• All devices must be free of any lock, carrier blacklist, or financial obligations
• Device has never been activated or used or registered
• Packaging is not torn or falling apart and plastic film still on the device and has not been reaplied
• Box has NEVER been opened and has NEVER been resealed